Supervising and Managing People - Agenda


Day One
8 a.m Registration
8:30 a.m. Workshop begins
Noon Lunch (provided)
4:30 p.m. Workshop adjourns

Day Two
8 a.m Registration
8:30 a.m. Workshop begins
Noon Lunch (provided)
4:30 p.m. Workshop adjourns


Share Your Questions/Concerns
We'll address them over the two days of training

Managing Versus Leading
• Perception is everything
• What’s the difference
• What your company and people expect
• First three rules of management
• Boss versus Buddy

Motivation
• All people are motivated (for their own reasons)
• Understanding the three main motivators
• How to create positive change
• Management by measurement – metrics for everything

The Cycle of Change
• Maslow was right
• Results – positive and negative
• Belief versus Attitude

Communication
• What is your communication style?
• Understanding your corporate wellness cycle
• The 3-cylinder engine of personal progress
• Saying “NO”

Leadership
• Who am I? – Self-perception
• Effective versus Efficient
• The DAOS method
• WIIFT
• Succession Planning

Coaching and Mentoring
• The Ladder of Fulfillment
• Understanding self-esteem
• Time destroyers

Problems and Conflicts
• Six steps to conflict resolution and management
• Consequential thinking and behavior
• Who is in charge here?

Delegation
• Causing versus Doing
• Rights of the delegate
• The plan of delegation
• ROI of delegation

Goal Setting
• Goal setting 101 – advanced goal setting
• SMART Goals
• Goal destroyers
• PLANNING FOR SUCCESS