Evidence-based management is a conceptual approach to decision making that is increasingly being adopted. Although a CEO may value the experience and the judgment of an HR practitioner, more support for recommendations on workforce management strategies and programs is being demanded. The evolution of technology has created new tools, such as artificial intelligence, machine learning and other types of analytical tools. These tools provide decision makers with more evidence to use in formulating recommendations and can lend additional support to those recommendations. The ability of decision makers to effectively utilize workforce analytics has become a key element of competence. Those lacking the ability to use quantitative analysis find it more difficult to influence executive management, even though they possess the knowledge and skill, acquired through their experience, that often produces the right solutions. Relying solely on “I think…” arguments may not be persuasive in selling recommendations. Sound evidence that something will be likely to work can make the case for recommended strategies and programs.
- the concepts and principles of sound decision making, how evidence can inform decision making and how to provide support for recommendations to executive management.
- how the scientific method can be used to formulate and test hypotheses and to structure issues and problems.
- how quantitative methods and technology can be used to find relevant data and other forms of evidence and analyze alternative strategies.
- how statistical techniques can be applied to common problems.
- how to apply evidence using case studies.