Effective Decision Making in Workforce Management Agenda

Sound Decision Making

  • the concepts and principles of sound decision making, how evidence can inform decision making and how to provide support for recommendations to executive management.
  • how the scientific method can be used to formulate and test hypotheses and to structure issues and problems.
  • how quantitative methods and technology can be used to find relevant data and other forms of evidence and analyze alternative strategies.
  • how statistical techniques can be applied to common problems.
  • how to apply evidence using case studies.


Applying Evidence to Decision Making in Workforce Management

  • Finding and evaluating relevant evidence
    • Data
    • Professional knowledge
    • Judgment/ingenuity
  • Analyzing evidence
    • Data analytics
    • Artificial intelligence
    • Benchmarking
    • Basing recommendations on evidence


Developing and Presenting Recommendations