Resources
Kentucky Office of Emergency Management Business Support Hotline
The Kentucky Office of Emergency Management has a hotline to support businesses impacted by storms. Call (502) 607-6811 or email kybusinesseoc@ky-em.org.
Team Kentucky Storm Resources
Non-Life Threatening Emergency Management Hotline: 502-607-6665 or https://kyem.ky.gov/.
Disaster Distress Hotline: 800-985-5990
As of April 11, 2025. This applies mostly to the February 2025 disaster declaration.
Dial 211
211 is the 3-digit dialing code of the human services hotline for non-emergency needs, protecting 911 from receiving non-life-threatening calls, and operates 24/7, 365 days a year, with live call specialists available to support Kentucky residents with health and human service needs across all 120 counties. At this time, 211 is supporting impacted residents by helping them find access to shelter and other emergency resources in the face of flood impact.
Kentucky Disaster Recovery Program
Crisis Cleanup Hotline
Call the Crisis Cleanup 2025 Kentucky Flooding Cleanup Hotline at (606) 298-0896 or visit crisiscleanup.org.
God's Pantry Food Bank
God's Pantry Food Bank is working with The American Red Cross – Bluegrass Chapter and coordinating with Feeding Kentucky and National Voluntary Organizations Active in Disaster (VOAD) to ensure those impacted by recent storms have food and essential supplies.
Housing Can't Wait
Those impacted in eastern Kentucky can complete a Housing Can't Wait Needs Assessment to provide your information for future potential recovery opportunities. This applies to those impacted by this year's floods and the 2022 floods. Housing Can't Wait is collecting interest for Skyview and other high-ground and disaster-recovery housing sites.
Team Kentucky | Disaster Relief Sales and Use Tax Refund
The Kentucky Department of Revenue Division of Sales and Use Tax's Disaster Relief Sales and Use Tax Refund program allows those who were affected by natural disasters to apply for a refund of sales tax on building materials to repair or replace their home or business that was damaged in the disaster. It also covers the sales tax on a mobile home purchase. KRS 139.519 allows the affected homeowner/business owner to apply for a refund of up to $6,000 per building affected.
DISASTER RELIEF SALES AND USE TAX REFUND FAQ
Shaping Our Appalachian Region
Shaping Our Appalachian Region developed an eastern Kentucky flood recovery resource hub.
Kentucky REALTORS® Relief
The National Association of REALTORS® (NAR) Relief Foundation and Kentucky REALTORS® are providing $150,000 in relief funding to help those whose homes were damaged or destroyed during the recent storms and flooding throughout Kentucky. Relief funds can be applied toward assistance with mortgage or rental payments, as well as lodging assistance for those who were displaced due to the natural disaster. Relief assistance is limited to one month of housing expenses up to a maximum of $1,000 per household. Funds are applicable to those who experienced home damage in relation to the state of emergency declared on February 14, 2025. The deadline to apply for relief funds is April 30, 2025. For questions, please email ktetzlaff@kyrealtors.com.
Ways to Donate
American Red Cross
Donate online, call 1-800-RED CROSS, or text the word REDCROSS to 90999 to make a $10 donation.
Appalachian Regional Healthcare (ARH) Foundation Relief Fund
Financial contributions to the ARH Foundation Relief Fund will help provide shelter, food, medical care, and long-term assistance to those affected by the disaster. Every dollar donated will go directly to flood relief efforts.
Appalachian Regional Healthcare Donation Drop-Off Locations
Click Here to See Current Locations and Supply Needs
Foundation for Appalachian Kentucky
The Foundation for Appalachian Kentucky is raising money for the Appalachian Crisis Aid fund donate online.
God's Pantry Food Bank
God’s Pantry Food Bank has activated our disaster response protocol to support Kentuckians during this crisis. We are working closely with The American Red Cross - Bluegrass Chapter and coordinating efforts with Feeding Kentucky and National Voluntary Organizations Active in Disaster (VOAD) to ensure that food and essential supplies reach those who need them most.
Kentucky Community and Technical College System
KCTCS is raising money for students who attend impacted colleges.
Pikeville Medical Center
Pikeville Medical Center and PMC Foundation are assisting with recovery efforts. Donations can also be mailed to P.O. Box 2525 Pikeville, KY 41502.
Kentucky REALTORS® Relief
The Kentucky REALTORS® is raising funds for those impacted by the floods.
Roscoe's Daughter Inc.
Formed after the 2022 eastern Kentucky floods, Roscoe's Daughter Inc. raises funds to support those impacted by disasters in eastern Kentucky.
Team Kentucky Storm Relief Fund
A relief fund has been launched by the Beshear administration.
United Way of Kentucky Disaster Relief Fund
Volunteers of America Mid-States
Volunteers of America Mid-States raise funds for those impacted by flooding in southeastern Kentucky.
Local Donations
Local Aid Information
Frankfort/Franklin County Supply Distribution Center
Appalachian Regional Healthcare Flood Relief Distribution Centers
Flood-affected community members can access relief supplies at the following locations:
- ARH Disaster Relief Center (Former JC Penney Building) – Hazard
278 Black Gold Blvd, Hazard, KY
Monday – Friday, 8:00 AM – 5:00 PM - Former Highlands ARH Cancer Center building (on the Highlands ARH Regional Medical Center campus) – Prestonsburg
5000 KY Route 321, Prestonsburg, KY
Monday – Friday, 8:00 AM – 5:00 PM
Mental Health Resources
Mountain Comprehensive Care Center has a 24-hour hotline: 1-800-422-1060.
FEMA Disaster Relief
Resources for Affected Residents
- FEMA assistance is available here.
- FEMA Helpline: 1-800-621-3362
- Download the FEMA mobile app
- Kentucky Emergency Management Help Lines:
- (502) 607-1682
- (502) 607-5709
- (502) 607-6665
The following counties are approved for the February storm Expedited Major Disaster Declaration: Breathitt, Clay, Estill, Floyd, Harlan, Johnson, Knott, Laurel, Lee, Letcher, Martin, McCreary, Owsley, Perry, Pike, and Simpson.
THE DEADLINE TO APPLY IS MAY 25, 2025
The following counties are approved for the April storm Expedited Major Disaster Declaration: Anderson, Butler, Carroll, Christian, Clark, Franklin, Hardin, Hopkins, Jessamine, McCracken, Mercer, Owen, and Woodford. All of these counties will have a Disaster Recovery Center open by April 30.
Residents with immediate but not life-threatening needs should complete the Rapid Needs Assessment Form online or call (502) 607-6665 through Kentucky Emergency Management.
For life-threatening emergencies, call 911 immediately.
Disaster Recovery Centers
FEMA representatives can explain available assistance programs, how to apply to FEMA, and help connect survivors with resources for their recovery needs. The deadline to apply for federal assistance is May 25, 2025.
Disaster Recovery Center Locations
Find a location here: https://egateway.fema.gov/ESF6/DRCLocator
Apply for FEMA Disaster Relief Here
When you apply, you will need to provide:
- A current phone number where you can be contacted.
- Your address at the time of the disaster and the address where you are now staying.
- Your Social Security Number.
- A general list of damage and losses.
- Banking information if you choose direct deposit.
- If insured, the policy number or the agent and/or the company name.
For an accessible video on how to apply for FEMA assistance, go to youtube.com/watch?v=WZGpWI2RCNw.
For Privately-Owned Roads, Bridges, and Driveways
If you have a privately-owned road, bridge or driveway that was damaged or destroyed by the February severe storms and floods, FEMA and the U.S. Small Business Administration may provide financial assistance for replacement or repairs.
To qualify for FEMA assistance, the following eligibility criteria must be met:
- You own the road, bridge or driveway in need of repair or replacement.
- A FEMA inspection determines that repairs are necessary for a vehicle to be able to access your property.
- You are responsible, or share responsibility with other homeowners, for maintaining the privately-owned access route to your primary residence.
- The affected property served as your primary residence at the time of the disaster.
In addition, you must meet at least one of the following conditions:
- The road, driveway or bridge is the only access to the property.
- No one can access the home due to damaged infrastructure.
The safety of the occupants could be adversely affected because emergency services vehicles cannot reach the residence without the repair/replacement. (This will only be considered if access was available before the disaster.)
If multiple households share a privately-owned access route, each household should apply separately for FEMA assistance to be considered for all forms of aid. Assistance for the route will be shared among applicants, requiring additional coordination and documentation.
Repair awards will not include improvements to the access route’s pre-disaster condition unless improvements are required by current government building codes or ordinances.
U.S. Small Business Administration Assistance
The U.S. Small Business Administration approved Disaster Loans for 22 Kentucky counties, including Breathitt, Clay, Harlan, Knott, Lee, Letcher, Martin, Owsley, Perry, and Pike, and for economic injury in the contiguous counties of Bell, Estill, Floyd, Jackson, Johnson, Knox, Laurel, Lawrence, Leslie, Magoffin, Powell, and Wolfe. Applications for disaster loans may be submitted online using the MySBA Loan Portal at lending.sba.gov or contact your local Farm Service Agency (USDA Service Center Locator).
Disaster Unemployment Assistance (February Flood Information)
On Feb. 25, 2025, President Donald Trump approved Gov. Beshear’s request for an Expedited Major Disaster Declaration, which includes public assistance for local governments and individual assistance for Kentuckians in Breathitt, Clay, Floyd, Harlan, Knott, Lee, Letcher, Martin, Owsley, Perry, and Pike counties. Additional designations and counties may be added if warranted by the results of further damage assessments.
On March 2, 2025, an amendment to the declaration added Estill, Johnson, and Simpson counties to the list of included counties eligible for individual assistance.
On March 14, 2025, another amendment to that declaration was issued, adding Leslie and Woodfood counties.
On April 9, 2025, another amendment to that declaration was issued, adding Laurel and McCreary counties.
Individuals – including unemployed and self-employed individuals who were living or working in the affected areas and became unemployed or had work interrupted as a direct result of severe storms and flooding that began on Feb. 14, 2025 – are eligible to apply for DUA benefits through the Kentucky Office of Unemployment Insurance.
DUA is available to individuals who:
- Worked or were self-employed, or were scheduled to begin work or self-employment;
- Can no longer work or perform services because of physical damage or destruction to their place of employment as a direct result of a disaster, which can also include the physical inaccessibility of the place of employment due to its closure by the federal, state or local government in immediate response to the disaster;
- Establish that the work or self-employment they can no longer perform was their primary source of income;
- Do not qualify for regular unemployment insurance benefits from any state;
- Cannot work or resume self-employment because of an injury as a direct result of the disaster; or
- As a result of the disaster, became the breadwinner or major supporter of a household because of the death of the head of the household.
In order to qualify for DUA benefits, claimants in eligible counties must show that their employment or self-employment was lost or interrupted as a direct result of the disaster and that they are not otherwise eligible for regular unemployment insurance benefits under state or federal law. Farmers and other self-employed individuals who traditionally are ineligible for unemployment insurance (UI) benefits may qualify for DUA.
To receive DUA benefits, the federal program requires individuals to provide documents, including a copy of their most recent federal or state income tax forms or check stubs, a bill showing their physical address at the time of the disaster and a photo ID. All required documentation must be submitted within 21 days from the date the individual’s DUA application is filed.
DUA is available for 28 weeks of unemployment beginning Feb. 16, 2025, until Aug. 30, 2025, as long as the individual’s unemployment continues to be a direct result of the disaster.
How To File a Claim
Affected individuals should visit the Kentucky Career Center website at kcc.ky.gov or call (502) 875-0442 to file their initial claim. The deadline to apply for assistance is May 25, 2025.
Housing and Shelters
Kentucky State Parks
Emergency accommodations are available for those displaced by the storms:
- General Butler State Park
502-732-4384
matthew.sabin@ky.gov
1608 Hwy. 227, Carrollton, KY 41008 - United Way
Call 211 to connect with United Way services
Emergency Shelters
Call the American Red Cross at 1-800-733-2767 or visit redcross.org to find a shelter near you. Below are temporary shelter locations in Kentucky.
Check for Updates
Governor Andy Beshear's Twitter
Governor Andy Beshear's Youtube
National Weather Service - Jackson
National Weather Service - Louisville
National Weather Service - Paducah
National Weather Service - Wilmington, OH
Kentucky Emergency Management Official Facebook
Kentucky Transportation Cabinet Official Facebook
Kentucky Power Update on Storm and Outage
Kentucky Power Outage Map
Kentucky National Guard Twitter
Kentucky National Guard Facebook
Kentucky State Police Posts
American Red Cross Eastern Kentucky Chapter
Salvation Army