SHARE – Your Questions/Concerns 
•    What Do You Hope to Learn?
•    Objectives of the Course

TRUST – How Do We Get There?
•    Working With a Plan 
•    Change = Grief – and the Stages
•    The Cycle of Change
•    Managing vs Leading - Your Team's Perception vs Reality
•    Defining a Manager & the Two Things That Will Destroy Them Quickly
•    Too Much Buddy - Not Enough Boss

MOTIVATION
•    Name Your Favorite Teacher of All Time – Define Them
•    Understanding Three Main Motivators
•    The Value of Change & Creating Positive Change
•    All People are Motivated for Their OWN Reasons

COMMUNICATION
•    Listening vs Telling – Let Us Check That Out
•    Reasons for Failure
•    Critical Thinking

STRESS
•    Can be Helpful – Fight or Flight
•    Let’s Take a Look